Terms and Conditions

1. Introduction and Acceptance

Welcome to Mithila Pride, a premium brand of Arch B Agro Private Limited. These Terms and Conditions ("Terms") govern your use of our website, services, and any orders placed with us. By accessing our website or placing an order, you agree to be bound by these Terms.

2. Company Information

Company Name: Arch B Agro Private Limited

Brand Name: Mithila Pride

Business Type: Agricultural Products Export

Primary Products: Rice, Makhana (Fox Nuts), Maize, and other agricultural products

Contact Email: info@archbagro.com

Phone: +91 70919 96959

3. Product Information and Availability

3.1 Product Descriptions

We strive to provide accurate descriptions of our agricultural products. However, we do not warrant that product descriptions are error-free, complete, or current. All products are subject to availability.

3.2 Quality Standards

All our products meet international export quality standards. We maintain strict quality control measures to ensure premium grade products. Specific quality certificates and test reports can be provided upon request.

3.3 Availability

Product availability depends on seasonal factors, harvesting cycles, and stock levels. We reserve the right to modify or discontinue products without prior notice.

4. Ordering and Pricing

4.1 Order Process

• Orders are placed through our booking form or by contacting us directly
• All orders are subject to acceptance and confirmation by Arch B Agro Private Limited
• We reserve the right to refuse or cancel any order at our discretion
• Minimum order quantities may apply for certain products

4.2 Pricing and Quotations

• All prices are quoted in USD or INR as specified
• Prices are subject to change without notice
• Final pricing will be confirmed in writing before order processing
• Prices may vary based on quantity, quality grade, and market conditions

4.3 Payment Terms

• Payment terms will be specified in the quotation
• We accept various payment methods including bank transfers and letters of credit
• Payment must be received before shipment unless otherwise agreed
• All banking charges are to be borne by the buyer

5. Shipping and Delivery

5.1 Shipping Terms

We provide worldwide shipping services. Shipping terms (FOB, CIF, etc.) will be clearly specified in the quotation. Delivery timelines depend on product availability, processing time, and shipping method.

5.2 Risk and Title Transfer

Risk of loss and title for products pass to the buyer according to the agreed Incoterms. We are not responsible for delays or damages that occur after the goods leave our facility, except as explicitly covered by insurance.

5.3 Documentation

We provide all necessary export documentation including quality certificates, phytosanitary certificates, and certificates of origin as required.

6. Quality Assurance and Inspection

6.1 Quality Control

All products undergo rigorous quality testing before shipment. We maintain detailed quality control records and can provide certificates upon request.

6.2 Pre-shipment Inspection

Buyers may arrange for pre-shipment inspection by recognized agencies. Such inspections must be arranged and paid for by the buyer.

6.3 Complaints and Claims

Any quality complaints must be raised within 7 days of receipt of goods, supported by proper documentation and evidence. Claims for transit damages must be reported immediately upon receipt.

7. Intellectual Property

The Mithila Pride brand name, logo, and all content on our website are protected by intellectual property laws. You may not use our trademarks or copyrighted materials without written permission.

8. Limitation of Liability

8.1 General Limitations

Our liability is limited to the value of the specific product ordered. We shall not be liable for indirect, consequential, or punitive damages arising from the use of our products or services.

8.2 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, transportation disruptions, or crop failures.

9. Privacy and Data Protection

We are committed to protecting your privacy. Information collected during the ordering process is used solely for business purposes and is not shared with third parties except as necessary for order fulfillment. Please refer to our Privacy Policy for detailed information.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of India, specifically the jurisdiction of Bihar state courts.

10.2 Dispute Resolution

Any disputes arising from these Terms or any orders shall be resolved through negotiation. If negotiation fails, disputes will be settled through arbitration in accordance with Indian arbitration laws.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

13. Export Compliance

Buyers are responsible for compliance with all applicable export/import laws and regulations in their respective countries. We provide export compliance documentation as required by Indian regulations.

14. Entire Agreement

These Terms, together with any written quotations and purchase agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.